FAQ

1. What is Melt? Melt is a wellness company dedicated to providing high-quality CBD and hemp-derived products designed to enhance your overall well-being. From flower to vapes, we offer a range of premium products to support your wellness journey.

2. Are Melt products legal? Yes, all Melt products are sourced from hemp and contain less than 0.3% THC, making them legal under the 2018 United States Farm Bill. Our products undergo rigorous testing to ensure compliance with federal regulations.

3. How do I use Melt products? Each product comes with detailed usage instructions on the packaging. For specific questions about dosage or application, feel free to reach out to our customer support team for personalized assistance.

4. Are Melt products third-party tested? Absolutely. We believe in transparency and quality assurance, which is why all Melt products undergo comprehensive third-party testing to verify potency, purity, and safety.

5. Can I return or exchange my purchase? We want you to be completely satisfied with your Melt experience. If for any reason you’re not happy with your purchase, please contact our customer support team within 14 days of receiving your order for assistance with returns or exchanges.

6. How long does shipping take? Shipping times may vary depending on your location and the shipping method selected at checkout. Typically, orders are processed within 1-2 business days, with delivery times ranging from 3-5 business days.

7. Do you ship internationally? At the moment, we only ship within the United States. We’re working on expanding our shipping options, so stay tuned for updates on international shipping availability.

8. Can I track my order? Yes, once your order has been processed and shipped, you’ll receive a tracking number via email that you can use to track your package’s delivery status.

9. How can I contact Melt for further assistance? We’re here to help! You can reach out to our customer support team via email at support@gotmelt.com or by filling out the contact form on our website. We strive to respond to all inquiries promptly and provide the assistance you need.

10. Where can I find more information about Melt products? For additional information about our products, including ingredients, dosage recommendations, and customer reviews, visit our website at www.meltofficial.com. You can also follow us on social media for updates, promotions, and wellness tips.

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PRODUCTS ON THIS SITE CONTAIN A VALUE OF 0.3% OR LESS Δ9THC (OR NO MORE THAN 0.3% Δ9THC).

FDA Disclosure: This product is not for use by or sale to persons under the age of 18 or 21 depending on the laws of your governing state or territory. This product should be used only as directed on the label. It should not be used if you are pregnant or nursing. Consult with a physician before use, especially if you have a medical condition or use prescription medications. A doctor’s advice should be sought before using any of these products. All trademarks and copyrights are property of their respective owners and are not affiliated with nor do they endorse this product. These statements have not been evaluated by the FDA. These products are not intended to diagnose, treat, cure or prevent any disease. By using this site you agree to follow the Privacy Policy and all Terms & Conditions printed on this site. Void Where Prohibited By Law.


THCA is not allowed to be shipped to the following states: Hawaii, Arkansas, Idaho, Minnesota, Oregon, Rhode Island, Utah, and Vermont.