Refund Policy

At Melt, we strive to provide you with high-quality products and exceptional customer service. Please read our refund policy carefully before making a purchase.

All Sales Are Final:

Due to the nature of the products sold on this site, all sales are final. We are unable to accept returns or exchanges for any reason other than product defects or faults.

Defective or Faulty Products:

In the rare event that you receive a defective or faulty product, please contact our customer service team immediately at Support@gotmelt.com. To expedite the process, please provide your order number, a description of the issue, and any relevant photos within 7 days of receiving your order.

Refund Process:

Once we have received your request and assessed the issue with the product, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.

Contact Us:

If you have any questions about our refund policy or need further assistance, please don’t hesitate to contact our customer service team at Support@gotmelt.com. We are here to help and ensure your satisfaction with every purchase.

Thank you for choosing Melt. Your trust and satisfaction are our top priorities.

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PRODUCTS ON THIS SITE CONTAIN A VALUE OF 0.3% OR LESS Δ9THC (OR NO MORE THAN 0.3% Δ9THC).

FDA Disclosure: This product is not for use by or sale to persons under the age of 18 or 21 depending on the laws of your governing state or territory. This product should be used only as directed on the label. It should not be used if you are pregnant or nursing. Consult with a physician before use, especially if you have a medical condition or use prescription medications. A doctor’s advice should be sought before using any of these products. All trademarks and copyrights are property of their respective owners and are not affiliated with nor do they endorse this product. These statements have not been evaluated by the FDA. These products are not intended to diagnose, treat, cure or prevent any disease. By using this site you agree to follow the Privacy Policy and all Terms & Conditions printed on this site. Void Where Prohibited By Law.


THCA is not allowed to be shipped to the following states: Hawaii, Arkansas, Idaho, Minnesota, Oregon, Rhode Island, Utah, and Vermont.